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Bitget hot and warm wallets drained of $387.5M after zero-day in third-party security appliances

Bitget exchange hot and warm wallets

Attackers exploited a zero-day in two third-party security appliances at exchange Bitget, moved on to its production wallet job server and used a custom withdrawal tool to drain hot and warm wallets on 24-25 September 2026. The confirmed loss is about $387.5 million (first reported as $351.6M) across Ethereum, Arbitrum, Avalanche, Optimism, BSC, Base and the XRP Ledger. Bitget's CEO blamed North Korean hackers, and Bitget said cold wallets and private keys were not compromised. Hacken's Q3 figures say about $387M was covered by Bitget's user protection fund.

Why this severity: $388M reported stolen.

Started
Sep 24, 2026
Reported stolen
$388M

Follow this incident

At risk

  • Bitget exchange hot and warm wallets
  • Ethereum wallets
  • Arbitrum wallets
  • Avalanche wallets
  • Optimism wallets
  • BNB Chain wallets
  • Base wallets

What to do now

  • Check your balance only by logging in through the app or bookmarked site you normally use.
  • Ignore emails, DMs, ads or posts offering 'compensation claims', 'refunds' or 'wallet re-verification'. Never connect a wallet or enter a seed phrase to claim anything from an exchange.

Stay safe

Am I affected?

Bitget account holders: the theft hit the exchange's own hot and warm wallets, and reports say the loss was covered by Bitget's protection fund. Self-custody wallets were not touched.

What to do now

  • Check your balance only by logging in through the app or bookmarked site you normally use.
  • Ignore emails, DMs, ads or posts offering 'compensation claims', 'refunds' or 'wallet re-verification'. Never connect a wallet or enter a seed phrase to claim anything from an exchange.

How to avoid this

  • Keep only your active trading balance on any exchange and hold the rest in self-custody.
  • Turn on withdrawal-address allowlists and app-based 2FA, and bookmark the official site.

Timeline 6

  1. Hacken's Q3 data showed about $387M covered by Bitget's user protection fund; Circle and Tether froze about $340,000 tied to the theft.

    Source
  2. The confirmed loss was put at $387.5 million, up from the first estimate of $351.6 million.

    Source
  3. Bitget resumed Bitcoin withdrawals.

    Source
  4. A custom withdrawal tool drained hot and warm wallets over nearly three hours after midnight (UTC+8); Bitget suspended withdrawals.

    Source
  5. Per Mandiant, the attacker gained privileged access to two third-party security appliances, then reached the wallet job server and deployed malicious packages.

    Source
  6. SlowMist's report traced the earliest malicious activity in Bitget's logs to 31 August.

    Source
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